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Your Cosmetics Return Policy
Your Cosmetics accepts returns/exchanges within 14 days of receipt on unopened,
unused and in resalable condition merchandise less all shipping costs and a processing fee equal to ten percent of the purchase price of the product(s) being returned.
This includes the cost of free shipping if your order was originally
shipped with our free shipping offer. All samples and gift
with purchases need to be returned unused if the entire order is being returned or the item
offering the gift with purchase is being returned.
Unfortunately and without exception, we will not accept returns on open or used items.
If you would like to return an unused/unopened item please email or call customer service for a Return Authorization
Number and for return/exchange information. Please have available the original invoice and the reason you wish to
return the item(s) so we can process this in a timely fashion. No refund will be given without the original receipt
and all refunds are subject to approval. All refunds will be in the form of the original credit card used in the original transaction.
All return authorizations are valid for no more than twenty one days. Returned merchandise must be received by our returns department within the twenty one day time period.
Please call between the hours of 9:00 AM and 5:00 PM Mountain Time: 208-846-8419 or email us at this address
customerservice@your-cosmetics.com with your phone number and we will return your call.
Please pack merchandise securely in the original shipping package and send it via insured UPS or USPS as all items must be
received in resalable condition. Upon receiving and after inspecting the unopened/unused items, if approved, we will credit the
original credit card that was used in the original transaction minus all applicable shipping costs.
No refund will be issued until we have received the item(s). Refunds usually appear on your credit card statement
within one to two billing cycles. Allow 10 days for processing your return once we receive it.
Your Cosmetics does not accept returns under any
circumstances on Mascara, Lash Amplifier, Disguise for Lines, Undercolor for Lips or any
items from our personal care accessories section.
Due to possible product tampering Your Cosmetics
cannot accept returns or exchanges on ANY fragrance. This policy maintains strict
quality control guidelines and ensures that every fragrance that is shipped is guaranteed 100% original manufacturer product.
Your Cosmetics does not accept returns of special order or clearance sale items.
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