Your Cosmetics -- Alexandra de Markoff
Alexandra de Markoff Cosmetics
customer service  :  my account  :  view cart  :  checkout  :  login 
home  :  shop by brand  :  search
  FREE SHIPPING OFFERclick here for details Phone orders welcome 208-846-8419   

Clearance
What's New
Special Offers
Customer Comments

Gift Ideas

 


Popular Brands
Alexandra de Markoff
Antica Farmacista
Archipelago Botanicals
Cucina
E. Coudray
Face Atelier
Lothantique
Miller et Bertaux
Sage Perfumes
TerraNova
The Thymes
Voluspa
Yves Saint Laurent
 


Shop by Category

Shop by Fragrance


What's New
Yves Saint Laurent Rouge Volupte Shine Oil in Stick - 46 Orange Perfecto.
Yves Saint Laurent Rouge Volupte Shine Oil in Stick - 46 Orange Perfecto.
$35.00

Shipping & Returns
Free Priority Shipping Offer
Click here for more information about our free Priority shipping offer.
Free Samples with purchase

We include two or three free samples of our products with every order. Our complementary sample choices are based on availability and chosen at the discretion of Your Cosmetics. We will, however, do our best to fulfill your sample choices.

Shipping

We currently ship to the 50 United States including Alaska and Hawaii.  At this time we do not ship to APO/FPO, Canada, US territories, Post Office Boxes or internationally.

We offer FREE STANDARD SHIPPING on merchandise orders of $80 or more (see terms and conditions) with exception of shipments to Alaska or Hawaii. 

Terms and conditions

FREE Ground Shipping on orders of $80 or more.

  • Offer valid on orders of $80 or more of merchandise (taxes, shipping cost, or samples do not apply to the $80.00 minimum).
  • All items must ship together including back-orders.
  • Applies only for standard ground shipping.
  • Entire order must be shipped to a single address.
  • Offer not valid on previous purchases.
  • Only applies to orders to be shipped to a valid address in the United States, excluding Alaska and Hawaii.
  • Customer is responsible for all shipping costs for returned merchandise and/or carrier returned packages.
  • Offer not valid on out-of-stock items or cancelled merchandise.
  • This promotional offer may be modified or terminated at any time without notice.
  • We reserve the right to choose the best possible carrier. (UPS, USPS)

Processing

We process and ship orders Monday through Friday. All orders usually ship within 24 to 48 hours.

Orders placed on holidays and or weekends usually ship on the following business day.  Please note that packages do not ship on the following holidays: New Year's Eve, New Year's Day, President's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving,  Christmas Eve and Christmas Day. Please add an additional day or two of transit time for orders placed around these holidays.

Please note:  Express Delivery to rural addresses may take an extra day or two.

Shipping Rates -- Continental US
 

Order total

Standard Ground
(5 to 10 business days)
(see map for transit time)

Third
business
day

Ships same day if order is placed before 12:00 pm Mt. Time

Second
business
day

Ships same day if order is placed before 12:00 pm Mt. Time

Next business day
Ships same day if order is placed before 12:00 pm Mt. Time

 

$1.00 - $79.99

$4.25

$20.00

$25.00

$50.00

$80.00 - $100.00

FREE

$30.00

$35.00

$60.00

$100.01 - $200.00

FREE

$50.00

$65.00

$95.00

$200.01 - $300.00

FREE

$75.00

$90.00

$135.00

$300.01 - $400.00

FREE

$100.00

$110.00

$180.00

$400.01 - Above

FREE

$125.00

$140.00

$220.00


Hawaii and Alaska rates are the same as 3rd day shipping rates. Second day & overnight are not available to Alaska or Hawaii.


Expedited Shipping

We offer third business day, second business day, and overnight via UPS. Note that all expedited orders must be placed before 12:00 PM mountain time in order to ship the same day. All expedited orders placed after 12:00 PM mountain time will ship on the following business day.

Please note: On all expedited shipments we will NOT refund any shipping costs due to Carrier issues, i.e. grounded planes or trains, carrier accidents or weather conditions. They do not guarantee shipping schedules under those circumstances and neither will we. Please add a day or two of transit time to all shipments during the holiday season. Thank you.


Address Corrections

If, for any reason, UPS corrects your shipping address they will apply a $7.00 charge to your shipping cost which we will add to your order. Note that we will do this independently of our free shipping offer. If UPS returns your package to us due to an incorrect address, customers pays all shipping costs to re-ship customers package to corrected address or pays for actual shipping costs of initial shipment.


Your Cosmetics Return Policy

Your Cosmetics accepts returns/exchanges within 14 days of receipt on unopened, unused and in resalable condition merchandise less all shipping costs and are subject to a re-stocking fee equal to fifteen percent of the purchase price of the product(s) being returned. This includes the actual shipping cost paid by Your Cosmetics independently of our any other shipping offer. All samples and gift with purchases need to be returned unused if the entire order is being returned or the item offering the gift with purchase is being returned. Unfortunately and without exception, we will not accept returns on open or used items.

If you would like to return an unused/unopened item please email or call customer service for a Return Authorization Number and for return/exchange information. Please have available the original invoice and the reason you wish to return the item(s) so we can process this in a timely fashion. No refund will be given without the original receipt and all refunds are subject to approval. All refunds will be in the form of the original credit card used in the original transaction. All return authorizations are valid for no more than twenty one days. Returned merchandise must be received by our returns department within the twenty one day time period.

Please call between the hours of 9:00 AM and 5:00 PM Mountain Time: 208-846-8419 or email us at this address customerservice@your-cosmetics.com with your phone number and we will return your call.

Please pack merchandise securely in the original shipping package and send it via insured UPS or USPS as all items must be received in resalable condition. Upon receiving and after inspecting the unopened/unused items, if approved, we will credit the original credit card that was used in the original transaction minus all applicable shipping costs. No refund will be issued until we have received the item(s). Refunds usually appear on your credit card statement within one to two billing cycles. Allow 10 days for processing your return once we receive it.

Your Cosmetics does not accept returns under any circumstances on Mascara, Lash Amplifier, Disguise for Lines, Undercolor for Lips or any items from our personal care accessories section. 

Due to possible product tampering Your Cosmetics cannot accept returns or exchanges on ANY fragrance. This policy maintains strict quality control guidelines and ensures that every fragrance that is shipped is guaranteed 100% original manufacturer product.

Your Cosmetics does not accept returns of special order or clearance sale items.


Out of stock items

We update our inventory at the time of shipping, therefore if an item is not available to ship with your order we will contact you about shipping details via email or telephone.


Your Cosmetics reserves the right to change these policies/terms and conditions at any time.


mobile/PDA access  :  terms & conditions  :  privacy
2048 bit SSL security! Buy Alexandra de Markoff with with 128 bit SSL security! Buy Alexandra de Markoff with your Visa card! Buy Alexandra de Markoff with your Mastercard! Buy Alexandra de Markoff with your Discover Card! Buy Alexandra de Markoff with your American Express Card!
Thank you for shopping at Your Cosmetics. Your source for Alexandra de Markoff.
Copyright © 2003-2014 Your Cosmetics LLC